Privacy Policy
Lunaqwa (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase products, or participate in our artisan markets.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address.
- Transaction Data: Purchase history, payment details (processed securely via third-party providers).
- Market Participation Data: Stallholder applications, insurance documentation, product descriptions, product imagery.
- Technical Data: IP address, browser type, device information, and usage data via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders from our online shop.
- Communicate with customers and stallholders.
- Manage stallholder applications and market logistics.
- Improve our website and services.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Payment processors, email marketing platforms, and website hosting services.
- Market Partners: For stallholder coordination, advertising and event management.
- Legal Authorities: If required by law or to protect our rights.
4. Stallholder Privacy
Stallholders are required to provide business and insurance information for market participation. This data is used solely for administrative and compliance purposes and is not shared beyond what is necessary for market operations.
5. Cookies and Tracking
Our website uses cookies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
7. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
To exercise these rights, please contact us at [Insert Contact Email].
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lunaqwa
Email: lunaqwamarkets@outlook.com
Website: https://www.lunaqwa.com